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To establish effective consultation processes that give the opportunity for the Voluntary and Community Sector’s views to influence the statutory sector’s policies strategies and service delivery plans.
To develop and support clear and inclusive mechanisms for consultation
To act as a pathfinder for the involvement of users in the design and delivery of services
All partners recognise the value of consultation that:
Provides an unhurried contribution to policy development
Covers the implementation and monitoring aspects of policy proposals where relevant and appropriate.
Supports the principles of inclusiveness, accessibility, clarity and accountability
Include and encourage the contribution of service users, volunteers, members, employees, and supporters and to ensure, wherever possible, that they be part of the consultation process
Streamline the process of consultation wherever possible by co-operating with each other through networks of infrastructure bodies i.e. national, regional and local networks.
Ensure that the information presented is accurate, objective and unbiased and sufficient to enable those receiving it to take an informed view
Take a positive account of the contributions of minority and socially excluded groups.
Ensure the creation of opportunities for liaison between organisations working on the same activity or service area, purely for the consideration of a partnership approach to consultation proposals.
Promote good practice in consultation and include consultation performance
in quality systems.
Consult with the Voluntary and Community Sector prior to the development of policies and procedures likely to affect it.
Ensure realistic time-scales to enable networks to respond
Develop clear consultation processes that explain the aims, procedures, boundaries and timescales involved.
Recognise the resource implications of the consultation process.
Give feedback on the information gathered and evidence that the recommendations from the voluntary and community sector have been heard.
Be willing to change policies and proposals as a result of consultation
Where appropriate provide information about the Voluntary and Community Sector.